Q6) BBC turned away from courses and toward resources. Are their organizations where this would not be effective
I can see organizations that are heavily regulated or have strong compliance requirements remaining largely in the course model. I'm thinking of organizations where lack of "training" may translate into a genuined risk to individuals, organizations, or the environment. So, orgs like Airlines, some primary Healthcare providers, or maybe even the military, although I'd love to eventually be proven wrong on all counts.
Q6a) If you are working towards this vision, what steps are you taking?
Our catalyst was the change 2 yrs ago to partner as a reseller for a rapid e-learning development platform. It gave us some serious flexibility in asset development that wasn't present in our previous dependence on tools like Flash. I know I am also trying to influence the decision-makers, select clients, and our account execs on how we can position these resources as a stronger service offering that reflects a more realistic model for how people want to learn in the workplace.